We at Octopus Software use "cookies" for a number of purposes that enable us to deliver our services. In this policy, we will describe cookies in greater detail and explain how we use them. This policy is also treated as part of our Terms of use and is automatically incorporated within them.

If you have any questions about this policy and how we use cookies, please contact us using our e-mail address which can be found at the end of this policy.

Withdrawing consent

If you wish to withdraw your consent to our use of cookies, we ask that you please opt out as we describe below. You may also delete, block, or disable cookies via your browser settings.

What is a cookie?

A cookie is a small piece of data that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Some cookies are delivered to you directly by Octopus Software, and we call these first-party cookies. Other cookies, however, are placed on your device by third-party domains, such as Facebook. These cookies are called third-party cookies.

Why Do We Use Cookies?

Some cookies are required for technical reasons in order for our website to operate. We refer to these as “strictly necessary” cookies. Other cookies enable us to track the actions of visitors. We call these “performance” cookies. Another set of cookies that we use are called “functionality” cookies. These help us to personalize your experience while interacting with the Rockclimbr Platform and to otherwise improve the functionality of the services we provide. Finally we allow certain third parties to deliver “targeting cookies,” which are sometimes called marketing cookies. They track your web activity, including your browser history, in order to provide you with targeted ads. These cookies are not used by us directly and we do not have access to their content. Instead, we must allow third-party cookies in order to use certain services provided by Facebook and Google.

What Kinds Of Cookies Do We Use?

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log in to secure areas of our website, access your personal details, and otherwise prevent fraud. These cookies must be used and consenting to their use is a condition for using our services. If you elect to block these cookies, your ability to access pages on our platform will be severely curtailed.

Strictly necessary cookies
Type Description Name Expiry
Rockclimbr Rockclimbr uses cookies that enable you to remain logged in. Without these cookies, we cannot validate your credentials when changing pages. Blocking these cookies renders our platform effectively unusable by our registered users. user 30 days
XSRF token cookies These cookies are absolutely essential for the security of the Rockclimbr Platform. They ensure browsing-security by preventing cross-site request forgery—such as XSRF attacks. _xsrf Session (until browser closes)
Cookie preference Used to store cookie preference. cookie_settings 1 year

These are used to recognize you when you return to our website. They enable us to personalize our content for you and remember your preferences (for example, your choice of language or region).

Functionality cookies
Type Description Name Expiry
Rockclimbr These cookies remember your region and language choices to better personalize your browsing experience. They also can be used to narrow your search choices when viewing "Outdoor Areas." country
outdoor_filter
30 days

These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. These cookies will help us understand if you experience any errors.

Analytical/performance cookies
Type Description Name Expiry
Google Analytics Google Analytics gathers information that allows us to understand your interactions with our Platform and ultimately improve the quality of the services that we provide to you. We set these cookies directly from our domain and, as a result, they are considered first-party cookies. _gid
_ga
_gat_gtag_[property_id]
1 day
2 years
>1 day

To opt out of being tracked by Google Analytics please visit the Google Analytics website.

These types of cookies are used to collect information about your activities on Rockclimbr and other sites to provide you with targeted advertising. We at Octopus Software do not use such cookies directly and we do not permit targeted advertising. However, in order to enable you to log in to our Platform using Facebook, we must allow Facebook to use certain cookies that track your activity. We do not have control over the information that Facebook collects or access to it. The information will likely influence the type of advertisements that you will see when visiting other websites. Facebook has its own data policy which we encourage you to read. The link for its data policy is below:

Facebook's data policy

For your reference, we have included a list of cookies that Facebook will use to track your activity on our Platform.

Facebook's cookies
Type Description Name Expiry
Facebook The specific type and quantity of cookies will depend on whether you have visited Facebook.com in the past and whether you have ever logged in to a Facebook account. Although some of these cookies are used to protect your account information, such as datr and c_user, others, such as fr, will track your activity and can potentially be used to provide you with targeted advertising in the future.
As these cookies are set by Facebook directly, they are considered third-party cookies.
spin
fr
xs
pl
datr
sb
wd
_fbp
pnl_data2
presence
c_user
act
x-src
dpr
1 day
3 months
3 months
Various
2 years
2 years
7 days
3 months
Session
Session
3 months
Session
Session
7 days

Visitors using the Chrome browser will also likely be tracked by certain additional third-party cookies when visiting pages that include imbedded Google Maps or YouTube Players. Google—which owns Google Maps and YouTube—has its own data policy which we encourage you to read. The link to Google’s privacy policy can be found below:

Google’s privacy policy

For your reference, we have included a list of cookies that Google will use to track Chrome users who visit pages with an imbedded Google Map or YouTube Player. These cookies will not track your activity on our Platform if you use a different kind of browser, such as Firefox.

Google's cookies
Type Description Name Expiry
Google Maps

The quantity and type of cookies will vary depending on whether you have previously visited a Google-owned website and whether you have ever logged in to a Google account. Some of these cookies, such as 1P_JAR, SID, and NID, are used to collect website statistics and to help Google customize ads. Others, such as SIDCC, help protect your Google account from unauthorized access.

All of these cookies are set by Google and, as such, they are considered third-party cookies.

1P_JAR
APISID
HSID
NID
SAPISID
S
SID
SIDCC
SSID
__utma
__utmc
__utmz
30 days
2 years
2 years
6 months
2 years
Session
2 years
3 months
2 years
2 years
Session
6 months
YouTube

Similar to Google Maps, the type and quantity of cookies will depend on whether you have visited a Google-owed website, such as YouTube.com, and whether you have ever logged in to a Google account.

All of these cookies are set by Google and, as such, they are considered third-party cookies.

1P_JAR
APISID
DV
HSID
_ga
_gid
GPS
LOGIN_INFO
NID
PREF
SAPISID
S
SID
SIDCC
SSID
VISITOR_INFO1_LIVE
YSC
_gcl_au
30 days
2 years
Session
2 years
Session
Session
Session
2 years
6 months
2 years
2 years
Session
2 years
3 months
2 years
Session
Session
Variable

How to delete and block cookies

You can opt out of each cookie category (except strictly necessary cookies) by visiting your user account’s ‘Account Settings’ page.

In addition, your browser allows you to control what cookies are permitted. This can be done by modifying the settings of your browser. To learn more about how you can do this, please consider visiting the following links:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

If you would like to learn more about cookies, and how to manage them, please visit www.allaboutcookies.org.

Questions?

If you have any questions or comments about this cookie policy, or related to how we protect your personal information, please contact us at info@rockclimbr.com.

This policy is effective as of May 5, 2019.